IT Help Desk

Need IT help? Submit a ticket!

Link: https://ucsf.service-now.com/ess/home.do 
Contact number: 415-514-4100

 
IT can assist you with the following issues:

  • Accounts, Access, and Email
  • APeX Support
  • Business Intelligence and Reporting
  • Network and Wireless
  • Voice, Video & Pager Services
  • Web Services
  • Counsulting and Development
  • IT Security
  • Software Download

 

Device Encryption

Link: http://it.ucsf.edu/encryption

UCSF policy requires all work-related electronic devices to be encrypted. You can submit an IT ticket for this request. NOTE: The encryption process may take a few business days to weeks (depending on their workload). This means that you may go days or weeks without your device.